Copper vs Freshsales — Which One Wins?
Pick Copper if: Google Workspace shops that want a CRM living inside Gmail and Calendar with zero context-switching
Pick Freshsales if: Small to mid-size sales teams that want built-in phone and email without juggling extra tools
Our take: Copper for simplicity, Freshsales for power users.
| Copper | Freshsales | |
|---|---|---|
| Pricing | Starter $9/user/mo | Free plan with contact management and built-in phone | Growth $9/user/mo |
| Features | Native Google Workspace integration, Automatic data entry from Gmail, Pipeline management, Workflow automations, Activity tracking | AI-powered lead scoring (Freddy AI), Built-in phone and email, Visual deal pipeline, Workflow automations, Territory management |
| Best for | Google Workspace shops that want a CRM living inside Gmail and Calendar with zero context-switching | Small to mid-size sales teams that want built-in phone and email without juggling extra tools |
| Learning Curve | Easy | Easy |
The Real Difference
Freshsales has a free plan; Copper doesn't. Budget-conscious? That's your answer.
Copper stands out with Native Google Workspace integration and Automatic data entry from Gmail. Freshsales counters with AI-powered lead scoring (Freddy AI) and Built-in phone and email.
Copper's Achilles heel: useless outside the google ecosystem — if you use outlook or other email, look elsewhere. Freshsales's: reporting is limited compared to salesforce and hubspot — advanced analytics need enterprise tier. Pick whichever weakness you can live with.
Bottom Line
If you value native google workspace integration and google workspace shops that, go with Copper. If small to mid-size sales matters more, Freshsales is your pick. Neither is a bad choice — but one will fit your workflow better.