Close vs Copper — Which One Wins?
Pick Close if: Inside sales teams that live on the phone and want calling built directly into their CRM
Pick Copper if: Google Workspace shops that want a CRM living inside Gmail and Calendar with zero context-switching
Our take: Close for simplicity, Copper for power users.
| Close | Copper | |
|---|---|---|
| Pricing | Startup $49/user/mo | Starter $9/user/mo |
| Features | Built-in calling and SMS, Email sequences, Pipeline and activity reporting, Smart Views for filtering, Predictive dialer | Native Google Workspace integration, Automatic data entry from Gmail, Pipeline management, Workflow automations, Activity tracking |
| Best for | Inside sales teams that live on the phone and want calling built directly into their CRM | Google Workspace shops that want a CRM living inside Gmail and Calendar with zero context-switching |
| Learning Curve | Easy | Easy |
The Real Difference
Both offer free tiers, so the real question is what you get when you start paying.
Close stands out with Built-in calling and SMS and Email sequences. Copper counters with Native Google Workspace integration and Automatic data entry from Gmail.
Close's Achilles heel: no free plan and expensive entry point — $49/user/mo is steep for early-stage startups. Copper's: useless outside the google ecosystem — if you use outlook or other email, look elsewhere. Pick whichever weakness you can live with.
Bottom Line
If you value built-in calling and sms and inside sales teams that, go with Close. If google workspace shops that matters more, Copper is your pick. Neither is a bad choice — but one will fit your workflow better.