Close vs Freshsales——哪个更胜一筹？
选 Close，如果你: 每天泡在电话上、想要把通话功能直接内置到CRM里的内部销售团队
选 Freshsales，如果你: 想要内置电话和邮件、不想折腾额外工具的中小销售团队
我们的看法: Close for simplicity, Freshsales for power users.
| Close | Freshsales | |
|---|---|---|
| 价格 | Startup $49/user/mo | Free plan with contact management and built-in phone | Growth $9/user/mo |
| 功能 | Built-in calling and SMS, Email sequences, Pipeline and activity reporting, Smart Views for filtering, Predictive dialer | AI-powered lead scoring (Freddy AI), Built-in phone and email, Visual deal pipeline, Workflow automations, Territory management |
| 最适合 | Inside sales teams that live on the phone and want calling built directly into their CRM | Small to mid-size sales teams that want built-in phone and email without juggling extra tools |
| 学习曲线 | 简单 | 简单 |
真正的区别
Freshsales has a free plan; Close doesn't. Budget-conscious? That's your answer.
Close stands out with Smart Views for filtering and Predictive dialer. Freshsales counters with AI-powered lead scoring (Freddy AI) and Visual deal pipeline.
Close's Achilles heel: no free plan and expensive entry point — $49/user/mo is steep for early-stage startups. Freshsales's: reporting is limited compared to salesforce and hubspot — advanced analytics need enterprise tier. Pick whichever weakness you can live with.
最终结论
If you value smart views for filtering and 每天泡在电话上、想要把通话功能直接内置到crm里的内部销售团队, go with Close. If 想要内置电话和邮件、不想折腾额外工具的中小销售团队 matters more, Freshsales is your pick. Neither is a bad choice — but one will fit your workflow better.