Close vs Freshsales — Qual vence?
Escolha Close se: Times de inside sales que vivem no telefone e querem ligações integradas direto no CRM
Escolha Freshsales se: Times de vendas pequenos a médios que querem telefone e email integrados sem ficar malabarando ferramentas extras
Nossa opinião: Close for simplicity, Freshsales for power users.
| Close | Freshsales | |
|---|---|---|
| Preços | Startup $49/user/mo | Free plan with contact management and built-in phone | Growth $9/user/mo |
| Funcionalidades | Built-in calling and SMS, Email sequences, Pipeline and activity reporting, Smart Views for filtering, Predictive dialer | AI-powered lead scoring (Freddy AI), Built-in phone and email, Visual deal pipeline, Workflow automations, Territory management |
| Melhor para | Inside sales teams that live on the phone and want calling built directly into their CRM | Small to mid-size sales teams that want built-in phone and email without juggling extra tools |
| Curva de aprendizado | Fácil | Fácil |
A diferença real
Freshsales has a free plan; Close doesn't. Budget-conscious? That's your answer.
Close stands out with Smart Views for filtering and Predictive dialer. Freshsales counters with AI-powered lead scoring (Freddy AI) and Visual deal pipeline.
Close's Achilles heel: no free plan and expensive entry point — $49/user/mo is steep for early-stage startups. Freshsales's: reporting is limited compared to salesforce and hubspot — advanced analytics need enterprise tier. Pick whichever weakness you can live with.
Conclusão
If you value smart views for filtering and times de inside sales, go with Close. If times de vendas pequenos matters more, Freshsales is your pick. Neither is a bad choice — but one will fit your workflow better.