Close vs Copper — Qual vence?
Escolha Close se: Times de inside sales que vivem no telefone e querem ligações integradas direto no CRM
Escolha Copper se: Quem usa Google Workspace e quer um CRM vivendo dentro do Gmail e Calendar sem troca de contexto
Nossa opinião: Close for simplicity, Copper for power users.
| Close | Copper | |
|---|---|---|
| Preços | Startup $49/user/mo | Starter $9/user/mo |
| Funcionalidades | Built-in calling and SMS, Email sequences, Pipeline and activity reporting, Smart Views for filtering, Predictive dialer | Native Google Workspace integration, Automatic data entry from Gmail, Pipeline management, Workflow automations, Activity tracking |
| Melhor para | Inside sales teams that live on the phone and want calling built directly into their CRM | Google Workspace shops that want a CRM living inside Gmail and Calendar with zero context-switching |
| Curva de aprendizado | Fácil | Fácil |
A diferença real
Both offer free tiers, so the real question is what you get when you start paying.
Close stands out with Built-in calling and SMS and Email sequences. Copper counters with Native Google Workspace integration and Automatic data entry from Gmail.
Close's Achilles heel: no free plan and expensive entry point — $49/user/mo is steep for early-stage startups. Copper's: useless outside the google ecosystem — if you use outlook or other email, look elsewhere. Pick whichever weakness you can live with.
Conclusão
If you value built-in calling and sms and times de inside sales, go with Close. If quem usa google workspace matters more, Copper is your pick. Neither is a bad choice — but one will fit your workflow better.