Close vs Freshsales——どっちが優秀？
Closeを選ぶべき人: 電話で勝負するインサイドセールスチームで、CRMに通話機能を直接組み込みたい人向け
Freshsalesを選ぶべき人: 余計なツールを使い分けずに、電話とメールが内蔵されたCRMが欲しい中小セールスチーム向け
私たちの見解: Close for simplicity, Freshsales for power users.
| Close | Freshsales | |
|---|---|---|
| 料金 | Startup $49/user/mo | Free plan with contact management and built-in phone | Growth $9/user/mo |
| 機能 | Built-in calling and SMS, Email sequences, Pipeline and activity reporting, Smart Views for filtering, Predictive dialer | AI-powered lead scoring (Freddy AI), Built-in phone and email, Visual deal pipeline, Workflow automations, Territory management |
| こんな人に最適 | Inside sales teams that live on the phone and want calling built directly into their CRM | Small to mid-size sales teams that want built-in phone and email without juggling extra tools |
| 学習コスト | 簡単 | 簡単 |
本当の違い
Freshsales has a free plan; Close doesn't. Budget-conscious? That's your answer.
Close stands out with Smart Views for filtering and Predictive dialer. Freshsales counters with AI-powered lead scoring (Freddy AI) and Visual deal pipeline.
Close's Achilles heel: no free plan and expensive entry point — $49/user/mo is steep for early-stage startups. Freshsales's: reporting is limited compared to salesforce and hubspot — advanced analytics need enterprise tier. Pick whichever weakness you can live with.
結論
If you value smart views for filtering and 電話で勝負するインサイドセールスチームで、crmに通話機能を直接組み込みたい人向け, go with Close. If 余計なツールを使い分けずに、電話とメールが内蔵されたcrmが欲しい中小セールスチーム向け matters more, Freshsales is your pick. Neither is a bad choice — but one will fit your workflow better.