Freshsales vs Insightly — Mana yang Lebih Unggul?
Pilih Freshsales jika: Tim sales kecil hingga menengah yang menginginkan telepon dan email bawaan tanpa harus beralih antar tools
Pilih Insightly jika: Bisnis kecil yang menginginkan CRM dan pengelolaan proyek dalam satu alat tanpa membeli dua langganan
Pendapat kami: Freshsales is easier to pick up, but Insightly is more powerful long-term.
| Freshsales | Insightly | |
|---|---|---|
| Harga | Free plan with contact management and built-in phone | Growth $9/user/mo | Free for up to 2 users | Plus $29/user/mo |
| Fitur | AI-powered lead scoring (Freddy AI), Built-in phone and email, Visual deal pipeline, Workflow automations, Territory management | Project management post-sale, Relationship linking, Custom dashboards, Workflow automation, AppConnect integrations |
| Terbaik untuk | Small to mid-size sales teams that want built-in phone and email without juggling extra tools | Small businesses that want CRM and project delivery in one tool without buying two subscriptions |
| Tingkat kemudahan | Mudah | Sedang |
Perbedaan Sesungguhnya
Both offer free tiers, so the real question is what you get when you start paying.
Freshsales stands out with AI-powered lead scoring (Freddy AI) and Built-in phone and email. Insightly counters with Project management post-sale and Relationship linking.
Freshsales's Achilles heel: reporting is limited compared to salesforce and hubspot — advanced analytics need enterprise tier. Insightly's: the ui feels like 2015 — functional but clunky, and reporting takes too many clicks. Pick whichever weakness you can live with.
Kesimpulan
If you value ai-powered lead scoring (freddy ai) and tim sales kecil hingga, go with Freshsales. If bisnis kecil yang menginginkan matters more, Insightly is your pick. Neither is a bad choice — but one will fit your workflow better.