Close vs Freshsales — Lequel l'emporte ?
Choisissez Close si: Les équipes de vente interne qui vivent au téléphone et veulent les appels intégrés directement dans leur CRM
Choisissez Freshsales si: Les petites et moyennes équipes de vente qui veulent téléphone et email intégrés sans jongler avec des outils supplémentaires
Notre avis: Close for simplicity, Freshsales for power users.
| Close | Freshsales | |
|---|---|---|
| Tarifs | Startup $49/user/mo | Free plan with contact management and built-in phone | Growth $9/user/mo |
| Fonctionnalités | Built-in calling and SMS, Email sequences, Pipeline and activity reporting, Smart Views for filtering, Predictive dialer | AI-powered lead scoring (Freddy AI), Built-in phone and email, Visual deal pipeline, Workflow automations, Territory management |
| Idéal pour | Inside sales teams that live on the phone and want calling built directly into their CRM | Small to mid-size sales teams that want built-in phone and email without juggling extra tools |
| Courbe d'apprentissage | Facile | Facile |
La vraie différence
Freshsales has a free plan; Close doesn't. Budget-conscious? That's your answer.
Close stands out with Smart Views for filtering and Predictive dialer. Freshsales counters with AI-powered lead scoring (Freddy AI) and Visual deal pipeline.
Close's Achilles heel: no free plan and expensive entry point — $49/user/mo is steep for early-stage startups. Freshsales's: reporting is limited compared to salesforce and hubspot — advanced analytics need enterprise tier. Pick whichever weakness you can live with.
Le verdict
If you value smart views for filtering and les équipes de vente, go with Close. If les petites et moyennes matters more, Freshsales is your pick. Neither is a bad choice — but one will fit your workflow better.